Refund policy

At Fans Fit, we want you to be happy with your purchase. If your order arrives damaged, defective, or incorrect, please contact us and we’ll be happy to assist you with a replacement.

Damaged, Defective, or Incorrect Items

If your item arrives:

Damaged
Defective
Different from what you ordered

Please contact us as soon as possible after receiving your order. To help us resolve the issue quickly, please provide your order number and clear photos of the item you received, including the issue.

Once we review the information, we’ll determine the best resolution and, when applicable, arrange a replacement at no additional cost to you.

Items That Are Not Eligible for Return & Replacement

We are unable to offer replacements for issues caused by:

Normal wear and tear
Improper use or care of the product
Damage caused after delivery
Incorrect sizing selected by the customer
Changes of mind or personal preference

Order Issues

If you believe there is an issue with your order, please contact us before sending anything back. We will provide instructions if a return or other action is necessary.